In order to make your shopping experience as pleasant as possible, we compiled the most frequently asked questions for you. Here you will find the most important information on the ordering process, the delivery, our payment methods, advice on returns and valuable tips for the use of Jones’s online stores.
If you still have queries, you can contact us by email on firstname.lastname@example.org or by telephone.
An online account has a wide range of benefits:
- 3% online voucher with every purchase (payout with an online voucher twice per year)
- Overview of all your orders online and shipment tracking
- Quick order process, as your details are stored
Just use our Storefinder. When you enter your postcode and/or your city, all the Jones stores within a distance of 5 km will be displayed including their addresses and opening times. Please come and visit us at one of our stores! Alternatively, you can view all the Jones stores HERE.
The Jones online shop supports the updated versions of the following browsers:
- Mozilla Firefox
- Internet Explorer
Please make sure that cookies and Java are activated.